Refund Policy
Simple and fair. Your satisfaction matters to us.
7-Day Satisfaction Guarantee
If you are not satisfied with your Jodi Rishta membership for any reason, contact us within 7 days of purchase and we will refund you — no questions asked.
You CAN Get a Refund If...
- You request a refund within 7 days of your purchase.
- You have not used more than 5 contact views from your plan.
- Your account has not been suspended for violation of our Terms.
- You have not had a refund from Jodi Rishta in the past 12 months.
- The payment was processed successfully and the plan was activated.
You CANNOT Get a Refund If...
- More than 7 days have passed since your purchase.
- You have already used 6 or more contact views from your plan.
- Your account was suspended due to a policy violation.
- You changed your mind after a free trial was already completed.
- The refund request is for the Trial plan (₹1) — too low to process.
How to Request a Refund
Contact Us
Email us at refund@jodirishta.com or call 9927-345-345 with your registered mobile number and reason for refund.
We Verify
Our team will review your request within 2 business days and check if it meets the refund conditions.
Approval
If approved, we will send you a confirmation and initiate the refund process within 24 hours.
Money Returned
The refund will be credited to your original payment method within 5-7 business days.
What About Failed Payments?
If your payment failed but money was deducted from your account, do not worry. This money is automatically reversed by your bank within 3–5 business days. If it takes longer, contact your bank with the transaction reference number. You can also write to us at support@jodirishta.com and we will help you track it.
Need a Refund?
Contact us right away. We process all refund requests within 2 business days.
Also see: Terms & Conditions · Privacy Policy